| Revenue mix | Repair, drain cleaning, repipe, remodel, emergency, commercial, residential, and project revenue carry different margins and risk. | Revenue and gross margin by service line, job type, customer type, and month. |
| Commercial accounts | Repeat commercial work, property accounts, service history, and drain-cleaning demand can improve buyer confidence. | Customer list, service history, account tenure, pricing, frequency, and relationship owner. |
| Technician depth | Licensed plumbers are hard to replace, and buyers know one departure can idle a truck until someone is hired. | Roster, tenure, licenses, apprentices, compensation, training, productivity, and turnover detail. |
| Owner dependence | When the owner still prices the big jobs, takes the commercial calls and solves the hard problems, buyers see a gap after closing. | What you do each week, who could take it over, which commercial contacts rely on you, and how long you would stay on. |
| Systems and dispatch | Dispatch discipline, field-service software, estimating, job costing, and call tracking help buyers see operating maturity. | Field-service software reports on call volume by source, booking rate, average ticket, revenue per truck and callback rate. |
| Customer concentration | When a few builders or property managers supply much of the work, buyers may hold back part of the price. | Largest customers by revenue, whether they work under contract or by the job, years served and who manages each relationship. |
| Fleet, equipment, and tools | Deferred fleet, jetters, drain machines, cameras, tools, or equipment needs can change working capital, purchase price, or post-close investment assumptions. | Fleet list, equipment list, age, debt or leases, tools, maintenance history, and replacement needs. |
| Callbacks, permits, and claims | Open claims, callbacks, permits, code issues, or warranty exposure can reduce buyer confidence quickly. | Callback log, warranty terms, permits not yet closed out, insurance claims, and any code violations or disputes. |
| Financial reporting | Job costing that ties to the books lets buyers trust margins by service line instead of discounting them. | Three years of financials and returns, job-cost reports, add-back support, receivables, work in progress, parts inventory and debt. |
| Local demand and reputation | Local density, service density, reviews, referral flow, and reputation influence buyer fit and integration value. | Service area, customer density, reviews, referral sources, local search position, and market reputation. |