| Contract revenue | Recurring contracts create visibility and can improve buyer confidence. | Every cleaning agreement with its start date, term, cancellation notice, scope, frequency, price and any assignment clause. |
| Customer concentration | If one property manager controls many of your buildings, a single vendor change could take a large share of revenue. | Largest accounts by revenue, who signs each contract, how long you have served them, and the decision-maker for each building. |
| Route density | Buildings close together cut travel between shifts and let supervisors check more sites each night. | Map of serviced buildings, cleaning schedules by night, crew and supervisor assignments, and drive times between sites. |
| Crew retention | High cleaner turnover shows up in complaints and lost accounts. | Crew roster, tenure, turnover, pay rates, hiring process, and supervisor coverage. |
| Supervisor depth | Buyers need to know who manages crews and handles customer issues. | Supervisor roster, responsibilities, quality-control process, and escalation workflow. |
| Gross margins | Pricing, labor, supplies, and account mix shape earnings quality. | Revenue and gross margin by account, work type, location, and month. |
| Quality control | Documented service standards reduce customer-churn risk. | Inspection checklists, complaint logs, customer reviews, service standards, and training records. |
| Supplies and equipment | Equipment and supply discipline affect working capital and operating continuity. | Equipment list, supply vendors, inventory practices, leases, maintenance records, and replacement needs. |
| Financial reporting | Labor is the biggest cost, so buyers rebuild margins from payroll records, not just the P&L. | Three years of financials and tax returns, payroll reports by account, supply costs, add-back support and receivables aging. |
| Owner transition | Buyer confidence depends on retaining customers, supervisors, and crews after closing. | Accounts you manage personally, who will take each one over, and how supervisors and key cleaners will be kept on. |